~ TERMS & CONDITIONS ~

Price of goods

All prices are quoted inclusive of Australian 10% Goods and Services Tax (GST). When you go through checkout, your invoice will show the amount of GST included in your purchase. This amount is not added to your total. A tax invoice will be provided with your order.

Payment options

We accept the following payment methods

~ Paypal

~ Direct bank deposit

Payment (or layby deposit payment) must be made within 7 days of purchase or goods will be returned to stock. Please contact us if circumstances arise which may prevent you from paying within this time frame so that we can discuss options.

Pre-order

Any item showing a ’Pre-order’ button instead of a ’Buy’ button means that you can purchase the item but it is not currently held in stock. If this stock is included in an order with items that are in stock, then the entire order will be held until all stock has arrived and ready for dispatch. If you would prefer for the goods to be sent separately, then please place them on a separate order.

Stock is ordered from all suppliers on the first of each month, INCLUDING Kaisercraft.

Out of stock policy

Our stock is constantly being updated and every attempt is made to ensure all items shown as being in stock are in actually stock. Occasionally, however, due to a stock count error or a faulty item, we may not be able to supply the item purchased. At that time, we will give you the option of:

~ A full refund on the item not available.

~ A credit for the item not available, which can be used immediately or at a later date for other items in our store.

~ Placing your purchase on backorder and waiting for new stock to arrive.

We will contact you should this situation arise to make your preferred arrangements.

Minimum order amount

There is no minimum order amount.

Safe delivery of goods

We ensure all orders are securely packaged at time of dispatch.

True to colour

Customers should be aware that the colour of images of papers and other products displayed on this site and viewed on your computer may not be exactly the same as for the actual product. We endeavour to display images in as true to actual colour as is possible.